Local customer service is also available via hotline of MK. The dedicated technical seats are appointed in order to answer any technical questions during your operation and parts-purchasing. Besides, with your approval, the intelligent box from Tianjin Jointelligent Technology Co., Ltd with installed application software can be equipped, so that the remote diagnosing and trouble-shooting can be realized quickly.
The technical services can be provided by way of phone-call, WeChat and on-line video, remote diagnosing, etc. all of these are very high efficient and workable for most of the routine technical problems. Same as operation on-site, remote operation of the equipment during commissioning is also workable via the on-line simulation software of the touch-screen with remote linkage. Besides, with your approval, the intelligent box from Tianjin Jointelligent Technology Co., Ltd with installed application software can be equipped, so that the remote diagnosing and trouble-shooting can be realized quickly.
Maybe your equipment can not reach your requirement with your business development. Then you can contact us for revamping and upgrading work for your equipment. A customized upgrading can be available for you in order to meet your later needs, such as the foil feeding shaft installation, anti-fake function on the normal stamping , etc.
The overall operational cost can be lowered with longer life-time by the right maintenance work leading to less risk of disorder and/or shutdown. Currently, the standard maintenance work, such as for trouble-shooting and accidental problem, is done after its happening which means the negative effect on the equipment arose and high lost appeared.
Additionally, a certain maintenance cost has to be caused because the preventive or regular maintenance is often done annually or in a planned time period. MK will help you get the best performance of your equipment in its whole life time when you follow its way and change the original spare parts in regulated interval.
MK can provide the whole solution for printing enterprises with integration of automation, information and intelligence, also the individual solution of ERP, MES,MDIS, WMS,DIM,APS,LAM. All supplied systems can be customized and flexible configured in order to realize the different requirements in each intermediate stage in each enterprise so that the order management in package printing plant can be totally visible in whole process, production plan is well arranged, quality issue is preventable and controllable, logistic runs automatically, cost control is efficient and transparent, enterprise management is lean and know well of whole steps.
Base on the resources integration in line with your requirement, MK can provide the whole solution for higher efficiency so that your problems can be solved fundamentally.
The official training center and training department was established in 2011, since then, over 300 training work was completed with over 1500 persons. MK was invited 4-times continuously by the Printing Technology Association of China as the co-undertaking the finals of printed product finishing for the nationwide printing skill competition. Up to now, the 8-category training programs are available with over 40 kinds of single courses for training in post-press including the equipment operation, technology learning, commissioning and equipment maintenance, etc.
Maintenance work on certain parts is always essential for your equipment, like any others, after its running for some time. The specific maintenance manual book and tips are available for your equipment so that you can do such work weekly, monthly, half-year or annually. You can attach such tips on your equipment for you to have even more clear understanding that what kind of maintenance need to be done in different period. Please contact us whenever any difficulties you have during your maintenance. Guidance is always available from MK and even on-site service is also available in order to ensure the best running of your equipment.
Spare Parts and Consumables
Your requirement can be met based on the advanced ERP system with warehouse supervising, by which timely replenishment is assured. In addition, the specific warehouse is available for after-sales department in order to meet the long-year equipment and also typical equipment from customers. Regarding to the normal requirement of customer, the quotation and dispatch for conventional parts can be done intra-day and arrival next day in most big and medium cities in order for MK to truly focus on customer benefit and achieve customer's requirement better and better.View More
Also with such professional after-sales service team in MK, please contact whenever any problems happen during the operation, MK is always reliable on the perfect solution for trouble-shooting because no one else knows better than MK about your equipment. With such solution from MK, the optimal utilization of your equipment can be assured in its whole life time.
Erection and Relocation
With MK professional after-sales service team, the optimized space allocation and best operational experience will be ensured once the equipment arrives at your site. Please also contact us if you have any relocation work need to be done and your requirement can be achieved with our high-quality service.